Return Policy

Return Policy

At Saffron Threadz, we strive to ensure your satisfaction with every purchase. If you need to return an item, please follow our return policy guidelines:

Eligibility for Returns

• Return requests must be made within 7 days of receiving your order.
• The item(s) must be unused, with all tags intact and in their original packaging.
• Please provide proof of purchase, such as an order invoice or order confirmation email.
• Returns are only accepted if incorrect or damaged items were delivered.

Non-Returnable Items

• Items that have been worn, altered, or washed.
• Items purchased on sale or during special promotions.

Return Process

1. Initiate a Return: Contact our customer service team to start your return process. You can reach us via email at infosaffronthreads@gmail.com or by calling us at +923153651714
2. Schedule a Pickup: We will arrange for the item(s) to be picked up from your doorstep. Please ensure the item is securely packaged.
3. Receive a Credit Voucher: Once we receive and verify the item(s), we will issue a credit voucher of the same value, which can be used for purchases on our online store ONLY.

We appreciate your understanding and cooperation in ensuring a smooth return process.